Besides its exotic foods and exquisite places, Malaysia has become a hotspot for the e-commerce industry. Its strong economy, good spending power, and developed digital infrastructure has attracted thousands of foreign investments and interests. Did you know 80% of Malaysian…
Logistics is the pillar of any successful direct-to-consumer (DTC) brand. Ship out the hottest products on the market shipped out with long lead times to your diehard customers, and you are bound to witness your brand loyalty crumble. Are you…
Benefits of Omnichannel Fulfillment for Retailers The eCommerce era. While 2022 marks the beginning of a global endemic, it charts a new lifelong pandemic: a buy anytime, anywhere “24/7” modern retail approach. In the early 2000s, the world started seeing…
Customer Satisfaction | Secondary Market | Data to Improve Product How Can Reverse Logistics Help Increase Your Sales? Picture this. You’re browsing your favorite e-commerce site for some new clothes. You found something you really like, but you’re hesitating because…
The importance of customer experience has been rehashed ad-nauseam, so we won’t talk about it too much here. What we will talk about today is how packaging can improve customer experience. We don’t think we are shattering new ground here…
Most brand-new ecommerce businesses usually handle fulfillment services in-house. When your sales volume is relatively low starting out, order fulfillment is rather straightforward. All it takes is your time and some minimal costs. As you scale however, order fulfillment becomes…
The Challenge→ Foundations for long-term success A renowned American audio equipment manufacturer wanted to expand into e-commerce and develop their online sales channel. The manufacturer had an existing setup for B2B customers but needed the expertise and experience to fulfill…
A renowned apparel company with offline and online stores (omnichannel) worked with us to design and execute order fulfillment services. As the company grew, logistics complexity increased. With that, they required a fulfillment partner who can handle large clients, so…
What is Omni | What is Channel | Features | Omnichannel Solution Omnichannel retailing, also known as omnichannel retail strategy is a proven strategy that works perfectly and efficiently in the supply chain industry. It is commonly used by large…
Good Warehouse Criteria | Location Is Key A warehouse plays a very important role in the supply chain business. Traditionally, it was used for storage but over the years it has transformed from only storing products for profits into fulfilling…
