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What is Order Fulfillment?

Order fulfilment is defined as the process of receiving, picking and packing, and delivering orders to customers. This may sound simple, but order fulfillment is more than just customers receiving orders.

Ecommerce Order Fulfillment can significantly impact customer experience with the right partner in place.

With SnT, you can achieve exactly that.

Ecommerce Order Fulfillment Services

Here are the services we offer in our Order Fulfillment process.

This is perfect for B2B and eCommerce companies with many SKUs and high volume orders.

Last Mile Delivery Management

From tracking to door, we manage deliveries for you through our last mile partners.

Pick and Pack

When we receive an order, we pick the items and pack them securely for delivery.

Returns and Reverse Management

Give your customers the confidence to buy through our returns service.

How can order fulfillment help your business?

Speak with our experts today.

Our Benefits To You

Zero error fulfilment

No more customer complaints on wrong items sent, delay in deliveries, or damaged items.

Time to focus on growth

Free up time so you can focus on growing sales, marketing, and forging partnerships.

No more headache on manpower

Scale up your business without worrying about hiring and managing manpower.

fulfilment center

Multiple Fulfilment Centers

Be near your customers

Offer next day, same day, or instant pick up to your customers from over 8 warehouse locations nationwide.

Expand easily with SnT

Expand your presence to other regions. For example, East Malaysia or Singapore.

Technology at the Heart

All your channels in One

Integrate your online and offline channels into our system in a matter of seconds.

Visibility and Transparency

Get visibility on your inventory from the comfort of your home.

multi channel

Our e-Commerce integration partners include

Shopee, Tiktok Shop, Lazada, Zalora, Shopify, Magento, WooCommerce.

Pick and Pack Services cover image_edited

You decide how your customers receive orders

Gift with Purchase

Customised Packaging Process and Design

Virtual Bundling

Marketing Inserts

Customised delivery lead times

Pre Order

Ready to scale your business hassle-free?

Get for a quote today.

Why choose us?


Monitor your inventory and order statuses, all in a single dashboard at the comfort of your home.


Flexibility is key. We tailor processes and services according to your brand needs for strategic advantage.


We play a role in your growth. We assign a dedicated expert as your logistics partner.


Leverage on our warehouses nationwide to be closer to your customers. Enable 1-day, same day, or on-demand delivery.


Our relentless dedication to service levels gives you consistency in your operations so that you can scale with nothing holding you back.

What Our Customers Say

"SnT has quick responses and is always on top of issues. The team is willing to work with brands to ensure success and agreed KPIs are met.”  

James Kok, Vinda Malaysia

Consumer Engagement Manager

“Fast shipping and good service. SnT staff are responsive and professional. They can cater to order customizations.”

Denise, Just Better


“SnT is a reliable, friendly, helpful and trustworthy business partner. We like their transportation services.”

Lim Jen Sen, Allied Parcel Courier Services

Senior Manager

“The team is a big plus to our organization. SnT is niche, strives to deliver based on SLA and provides great flexibility for the clients. Deliveries are prompt and SnT manages scheduling with the customers.”

Patrick James, Sonno Malaysia

Head of Operations

“SnT has a very helpful fulfilment team ready to listen to customers' needs and always finding ways to improve. I can grow my company without worrying and spending a lot of time on logistics and go online without major hiccups. SnT reduces fulfilment error rate from inbound, pick and pack, and outbound and syncs all our marketplace accounts to a single system."

Ng Shih Siang, Caring Pharmacy

E-commerce Manager

How we helped our customers

Audio Equipment Order Fulfilment
World Class Order Fulfillment Services

Read how we design packaging for bulky and fragile products.

Order Fulfillment for Multi-brand Retailer

Read how we use technology to streamline and organize processes for fulfillment services.

Customised Processes for Pharmaceuticals

Read how we customise processes that reduce returns and cancellations for pharmaceutical products.

Cross Border Order Fulfilment
Cross Border Fulfillment Services

Read how we enable cross border fulfillment services with last mile delivery management services.

How can ecommerce order fulfillment help?

Speak with our experts today.