Ecommerce platforms like Shopee, Lazada, TikTok Shop, and Amazon have set the bar high when it comes to logistics performance. Their ability to deliver fast, accurately, and reliably across regions has trained customers to expect speed and transparency — often…
🛏️ Brand Overview Brand: Casper Sleep Inc.Founded: 2014 (USA)Industry: Sleep / Consumer Goods (Mattresses, Pillows, Bedding)Sales Channels: DTC via website, Amazon, retail partnerships (Target, Nordstrom)Fulfillment Partner: XPO Logistics (now GXO), and later Radial for omnichannelScale: $100M+ in revenue within 2…
For years, ecommerce platforms like Shopee, Lazada, and TikTok Shop have dominated the online retail space across Southeast Asia. Their reach, traffic, and convenience have made them the go-to for many sellers. But increasingly, bold brand owners are turning toward…
As your brand gains traction — more orders, more SKUs, more platforms — logistics can either become your greatest asset or your biggest bottleneck. Too often, growing retailers treat logistics as an afterthought until it’s too late: delayed deliveries, inaccurate…
For most brand owners and retailers, logistics is often viewed as a necessary evil — something you need to “just get right” so customers aren’t upset. But in today’s hyper-competitive landscape, logistics isn’t just a back-end operation. It’s one of…
In recent years, the order fulfillment industry has seen rapid growth — fueled by the boom in e-commerce and the rise of digital-first brands. But with that growth has come an increasingly destructive trend: the price war. While competition is…
For many Malaysian brand owners, selling on platforms like Shopee, Lazada, or TikTok Shop seems like the easiest path to scale. These marketplaces offer massive exposure, built-in logistics, and ready buyers. But here’s the danger: Over-reliance on marketplaces makes your…
As your e-commerce business grows, so do your problems — stockouts, delayed orders, stressed staff, and cramped back rooms. Eventually, the question hits:“Should I outsource my logistics to a 3PL?” If you’ve done your research, you’ve probably come across horror…
Why Shopee’s Updated SLA Mandates Are Raising the Fulfillment Bar — and What You Must Do In Malaysia’s fiercely competitive marketplace, delivering orders fast and on time is no longer optional — it’s a compliance issue. With increasing buyer expectations…
In the past decade, ecommerce marketplaces like Shopee, Lazada, and TikTok Shop have revolutionized how Malaysians buy and sell online. These platforms offer reach, convenience, and built-in trust—making them an attractive launchpad for online sellers. But as competition grows, seller…
